Terms & Conditions

Our prices are inclusive terms per room and day for normal occupancy including the following services: welcome cocktail, half board (rich breakfast buffet with bio-corner, afternoon snacks, 6-course dinner, salad buffet). All rooms are equipped with colour TV, radio, minibar and safe. Dressing gowns and hair dryer in the room. Free sauna, steam bath and hot whirlpool.

For all reservations/bookings the General Terms and Conditions of the Austrian Hotellerie 2006 (AGBH 2006) are applicable.

• Down payment: Please credit 50% of the total price of the booking to our bank account 12930 at the Raiffeisenbank Lech, Bank Code 37449. For bank transfers from abroad: IBAN AT363744900000012930 and BIC RVVGAT2B449.
• Cancellation insurance: As a special service we can offer you a cancellation insurance. More detailed information with your booking confirmation. In case of an explicit disclaim of this insurance (this includes also reservations without down payments) we have to charge a cancellation fee in accordance with the General Terms and Conditions of the Austrian Hotellerie 2006 (AGBH 2006).
• Cancellation fee according to AGBH 2006: In case of cancellation between 3 months and 29 days before the planned day of arrival, the down payment shall be retained as cancellation fee. For cancellation in between 28 days before arrival we charge 70% of the total hotel cost, within the last week 90%. We recommend the above mentioned cancellation insurance!
• Premature departure / delayed arrival: In case of premature departure or delayed arrival we shall charge the full price as arranged. Please note our offer for a cancellation insurance! 
• Credit Cards: Methods of payment are by Maestrocard or cash. For internal services we also accept VISA, Eurocard and American Express. On payment by Credit Card we charge a 3% tariff for external services such ski pass, ski school, taxi etc.
• Arrival/Departure: On the day of arrival, the rooms are ready for occupancy after 4 pm. On the day of your departure we kindly ask you to leave the room till 11 am. If you wish to depart later, you can leave your luggage with us and after skiing  you can freshen up in our Spa.   
• Dogs: Unfortunately we cannot accommodate dogs.