Terms & Conditions
Here we offer you the most important facts and cancellation terms for your winter holidays in Lech here with us at the Hotel ANGELA. For all further inquiries please get in touch with us via telephone or via email!
Please be aware that in Austria everyone must comply with the 2G rules to check-in to a hotel. The 2G rule is short for German “geimpft oder genesen – fully vaccinated or recovered”. Children under 12 years are currently exempt from entry rules, for minors between 12 and 18 years, a solution is being worked on. More detailed information you will find on Austrias Official Travel Portal.
We recommend an insurance, in the event that you cannot start travel because of COVID-19 (positive test, put under quarantine or a medical certificate of COVID-19 symptoms). The "Europäische Reiseversicherung" guarantees insurance coverage if you take out this insurance with your booking. Please find more information on the Insurances website.
In the case of official travel bans or official closure of the hotel there is no cancellation fee, a deposit will be refunded in total.
Standard Business Conditions
Please credit 50% of the total price of the booking in the Winter Season to our bank account.
Bank Account Details:
Bank Account No.: 12930
Bank Code 37449
For bank transfers from abroad: IBAN AT36 3744 9000 0001 2930 and BIC RVVGAT2B449
Cancellation fee according to AGBH 2006:
In case of cancellation between 3 months and 29 days before the planned day of arrival, the down payment shall be retained as cancellation fee. For cancellation in between 28 days before arrival we charge 70% of the total hotel cost, within the last week 90%. We recommend the cancellation insurance mentioned below!
As a special service we can offer you a cancellation insurance. More detailed information is here https://www.europaeische.at/pip/en/hospl . In case of an explicit disclaim of this insurance (this includes also reservations without down payments) we have to charge a cancellation fee in accordance with the General Terms and Conditions of the Austrian Hotellerie 2006 (AGBH 2006).
Premature departure / delayed arrival:
In case of premature departure or delayed arrival we shall charge the full price as arranged. Please have a look at our offer for a cancellation insurance!
Methods of payment are by Maestrocard or cash. For internal services we also accept VISA, Eurocard and American Express. On payments made by Credit Card we charge a 4% tariff for external services such as ski schools, transfers etc.
On the day of arrival, the rooms are ready for occupancy after 4 pm.
On the day of your departure we kindly ask you to leave the room until 11 am.
If you wish to depart later, you can leave your luggage with us and can freshen up in our SPA after skiing.
We hope you will appreciate that we cannot give a refund for any meals not consumed. Thank you for your understanding.
By arrangement and if a suitable room is available, we will accept dogs that are used to hotels and that are completely house-trained. The daily price without food is EUR 20.00. Dogs are not permitted in the restaurants, the bar and the SPA area. Please do not forget a blanket or basket for your four-legged friend. We assume that your dog is insured against any damage to the inventory. Please understand that we can accommodate a maximum of 2 dogs in the same period in winter.